Decisions, launches and lessons from the Team.
Every recommender needs to learn from something. For Mental Healthcare, most of the obvious signals are either useless or a violation. Here is the one we chose, and what it costs us.
Africa is short of Therapists. It is not short of rooms. Most of the quiet, private rooms a Session needs are sitting empty right now, in buildings that already exist.
Task-shifting is the best-evidenced answer we have to a shortage of Clinicians. It also leaves one problem unsolved, and that problem is not a clinical one.
Heyrafiki ships Open Source. Here is why a Mental Healthcare company would publish the code that carries your most private moments, and what you gain when we do.
We published why Heyrafiki is Open Source. This is the other half of that promise: the components we deliberately keep closed, and the reasoning behind each one.
Recommending a Practitioner is nothing like recommending a film: get it wrong and someone gives up on Therapy. How we built the Matching system: what Iris weighs, what she filters, and where her authority ends.
The internet is full of Mental Health quizzes with no science behind them. Here is the bar a Check has to clear before it appears on Heyrafiki, and who decides it.
