The Match, the Session, the Note and the Payment, connected for the first time. You stay in charge, Iris handles the busywork, and Privacy is part of the architecture.
Heyrafiki is built AI-Native, and Iris is why. Our Intelligence layer lives inside the rails: She finds your Match, Drafts the paperwork, Checks your Cover and Flags Safety Concerns to our Team early. Human-First; People decide, Iris assists.
Tell Iris your Story, Language and Budget. She finds Practitioners who fit, and shows you why. You always choose.
Practitioners bring Iris into the Session, and she drafts the SOAP Note in their clinical format. Draft until approved, always.
Cover checks, crisis awareness and aggregate insight across the network. Never names, never Diagnoses.
Three Practitioners fit what you told me.
Dr. Wanjiru
Anxiety · Burnout
Counsellor Baraka
Depression · Motivation
Coach Jordan
Career · Goals
Tell Iris what matters to you: your Language, your Story, your Budget, your Schedule. She matches you with Practitioners who fit, and shows you why. You choose, you can switch anytime, and every Practitioner is licence-verified before you ever see them.
Dr. AchiengIris is taking NotesNo links to copy, no apps to install. Every Session opens in Hey Video: Private, Encrypted and built in. The Booking becomes the Room, and the Note, the Payment and the follow-up are ready when the call ends.
The Practitioner brings Iris into the Session and she drafts the SOAP Note, or whichever clinical format the Practice runs on. Nothing enters the record, and nothing is shared, until the Practitioner approves it. Iris carries the typing, so Clinicians can stay with the Client.
Dr Achieng O.
Session · Tuesday 6:00 pm
See you Tuesday at 6. The Room opens ten minutes early.
Thank you. Paying now.
SettledKES 3,500
M-PESA, Cards and Insurance, built into the same rails as the Session itself. Clients pay when they book, Heyrafiki holds the money until the Session is delivered, and the Practitioner is paid the moment it ends.
AminaCan we move my Session to Friday?A Session gets moved on WhatsApp. Your Calendar already knows. Clients write where they are, and Practitioners answer from one calm, private Inbox, with Care context attached. Iris reads the request, checks your Availability and reschedules for you, within rules you set.
Sign, Voice, Text and more. Sessions and support adapt to how you communicate best, and to the network you have that day, with voice-only fallback and low-bandwidth modes built in.
Your identity lives apart from your clinical story. Clinical data moves between you, your Practitioner and your Insurer only with Consent, and every access leaves an audit trail. Employers and Organizations only ever see aggregates, never Names or Diagnoses. The core opens under an OSI-approved licence with the Platform, so these protections can be checked rather than trusted.
The questions we hear most, answered plainly.
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